General FAQs
We currently deliver to all U.S. states via USPS!
All orders will take up to 1 business day for processing, and will be delivered within 3-5 business days via USPS.
If you and your dog did not like the treat, please let us know and we will be happy to issue you a full refund or send you a replacement for free.
Please email us at hello@goldenpollock.com, or chat with us using the "Chat" button below.
Yes! We currently offer free shipping to all 48 contiguous states via USPS.
Treat FAQs
Our Golden Pollock™ is made outdoors at temperatures below -10°C in the coldest, mountainous areas of South Korea.
The treat is prepared by first removing the inedible parts, such as the organs and the bones. The pollock is then left in the windy and cold outdoors for about 40-90 days, undergoing a repeated process of freezing at night and thawing during the day as the temperature drops in the natural cold air!
It's simply 100% wild-caught Alaskan pollock! There are no additives, fillers, grains, coloring or any form of preservatives added to the treat.
Yes! The rich, golden color is achieved through the rigorous process of freezing and thawing in the natural outdoor wind and sun.
The pollock chunks are airy and extremely crunchy! Click the video below to hear the crunchiness of our treat.